Privacy Policy

1. Information We Collect

We collect only the following information:

• Customer Name
• Mobile Number
• Service history (services availed at our salon)

We do not collect or store debit/credit card details, UPI PIN, banking information, or any sensitive personal data.

2. Purpose of Collecting Information

We collect your information only to:

• Book and manage appointments
• Send booking confirmations
• Send SMS or WhatsApp updates
• Verify customer identity during visits
• Maintain service history for better customer experience

3. Payment Information

If you make payments online, transactions are processed securely through authorized third-party payment gateways such as PhonePe.

We do not store your debit/credit card details, UPI PIN, or banking credentials on our servers.

4. Data Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared:

• With SMS or WhatsApp service providers for communication purposes
• With payment gateways for processing transactions
• When required by law or government authorities

5. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, misuse, or disclosure.

Customer data is used strictly for salon operations and service improvement.

6. Your Rights

You may request:

• Correction of your mobile number or name
• Deletion of your customer profile (subject to business record requirements)
• Opt-out from promotional messages

To request any changes, please contact us directly.